Fideltour has been recognised as Best CRM in Europe at the European Technology Awards, an accolade that positions the company as one of the continent’s leading technological solutions in data management and hotel loyalty programmes.
European recognition at a time of global growth
This award coincides with Fideltour‘s international expansion. The company is growing significantly in Latin America, Africa and Asia, where numerous hotels have already adopted its CRM + CDP model to drive direct marketing, repeat business and self-sales strategies.
This combination—European recognition and international adoption—consolidates Fideltour as one of the leading hotel technologies for chains and independent hotels seeking to strengthen guest relationships and reduce dependence on intermediaries.
Statements from the gala
During the ceremony in Rome, Guillem Moll, COO of Fideltour, collected the award and highlighted:
“Thank you very much for this recognition. It means a lot to us because it highlights the value of a technology designed from the hotel’s perspective and for the hotel. Our model combines CRM and CDP to offer hotels something essential today: real control over their data and their relationship with their guests, to create memorable experiences in what many call the happiness industry.”
“What motivates us most is that this vision is also growing outside Europe. More and more hotels in Latin America, Africa and Asia are choosing Fideltour because they share the same need: to connect with, understand and build loyalty among their guests.”
“This award encourages us to continue developing technology that makes hotels stronger. And finally, I would like to thank the entire Fideltour team: their work and dedication make this project possible.”
About FIDELTOUR
Fideltour is a hotel CRM + CDP platform that helps hotels unify and activate their own data to boost direct sales, improve guest relations and build long-term loyalty. The company has teams in Europe and Latin America, and clients in Europe, Latin America, Africa and Asia.
Source: IMAGINE COMS