With constant dynamism and growth, Mexico’s flagship airline remains faithful to the principles with which it was born in 1934, always striving to offer the largest route network and the best service in the country. With this spirit of innovation and its eyes always set on the horizon, it has reached the Top 3 of the most fuel-efficient airlines in the world.
At Aeromexico, offering comfortable and safe flights is a priority, which is why they implemented a robust fleet renewal plan with modern, efficient and environmentally friendly equipment (Boeing 787 Dreamliner, Boeing 737 and 737 MAX, as well as Embraer 190). Its one and a half hundred aircraft operate more than five hundred flights a day, carrying more than twenty million passengers annually.
In the cabin, the crews provide the best service and in selected equipment we can find the best in-flight entertainment in absolute comfort, including wifi connection, LED lighting, seats with personal screens to watch series and films, etc.
Premier Class and Premier One, available on Aeromexico’s 787 Dreamliner aircraft, take the pleasure of travel to another level, with more comfortable, wider seats and more personal space. Also, depending on the itinerary, it allows you to travel with the best flavours thanks to exclusive menus accompanied by premium drinks and, of course, a personalised service prepared to meet any passenger’s needs. In addition, this class offers an advanced in-flight entertainment system with a generous catalogue of films, series and music to suit all tastes, more space for hand luggage and the possibility of choosing to travel with complete flexibility and making the necessary changes to the reservation at no additional cost. Mexico’s flagship airline reaffirms its aim to elevate travel to an extraordinary experience, focusing efforts to provide its customers with the most extensive route network, the most avant-garde fleet, as well as offering the best loyalty programme in the country, Aeromexico Rewards.
For Aeromexico, one of Mexico’s most valuable brands, the last two years have been a giant step forward in achieving its goals on the road to excellence. During 2022, the airline acquired twenty new aircraft in addition to those acquired during 2021, bringing it to an asset of over one hundred and fifty aircraft, the largest fleet in its almost 90-year history. It was 40% more efficient than in previous years and ranked as the seventh most punctual airline in the world according to Cirium, reduced its carbon footprint per seat/kilometre by 40% compared to the average of other airlines of its type, mitigated its CO2 emissions by nearly four thousand tonnes through its voluntary Vuela Verde programme and, thanks to its “Paperless” initiative, reduced the consumption of six and a half million sheets of paper. In the social area, it highlighted the launch of its Diversity, Equity and Inclusion (DEI) strategy, focusing on aspects such as disability, older adults, the LGBTIQ+ community and gender. It has also donated close to one million dollars to social causes, without forgetting its commitment to Human Rights by collaborating with different entities to tackle such a sensitive reality as the detection of positive cases of human trafficking, thanks to its protocol for identifying possible victims of this crime in all its operations.
Aeromexico is a founding member of SkyTeam along with Delta Air Lines, Air France and Korean Air. Today, twenty-three years into its history, the alliance is made up of nineteen partner airlines from around the world. This coalition offers travellers access to more than a thousand destinations on five continents.
Aeromexico’s priority is its customers, which is why it offers a wide variety of services to facilitate the travel experience. One example is SkyPriority, which offers exclusive services at nearly a thousand airports worldwide such as priority check-in, boarding and baggage handling, special lanes at ticket offices, transfer counters, security and immigration. These airport services are provided to both SkyTeam First and Business Class customers and SkyTeam Elite Plus members, regardless of their class of travel, allowing for a truly satisfying experience, plus the ability to enjoy relaxing SkyTeam lounges at over 600 airports, collect redeemable points that never expire and miles, among many other benefits.
